Upgrade request

Submit your handheld for an upgrade.

Fill out the form below and a team member will follow up to confirm parts availability and pricing before any work begins. Prefer to talk it through? Call the shop at 865-910-8357 or stop in.

Customer info

First & last name

Phone number

Email (optional)

Best way to reach you

Device

Serial / model variant (if known)

Device condition

Requested upgrades

Select a device above, then check all that apply.

Customization & specifics

Screen brightness preference

Button feel preference

Specific color, brand, or part requests

Additional notes

Issues, cosmetic damage, or special instructions

Drop-off

Planned drop-off date (optional)

Authorization

By submitting this form I authorize Play2Win Games to perform the modifications listed above on my device. I understand that upgrades require opening the device and may void manufacturer warranties. Parts sourced by the shop are final sale. Play2Win Games is not responsible for pre-existing damage or data loss. All work is subject to parts availability — a team member will contact you before any work begins.

I understand and agree to the above

A team member will contact you to confirm parts availability and pricing before any work begins.

Form submitted! Thanks! The team will follow up to confirm parts availability and pricing.

Something went wrong. Please try again or give us a call at (865) 910-8357.